Horizons reimagined: where your next extraordinary journey begins

Discover more, stress less – let us manage the details

Our esteemed hotel partners

What our clients say about us!

L&L has been my go to travel agent for many years. They are experts in pre-travel planning – the best itineraries, the best guides, the best hotels. More than that, when there are unexpected bumps along the road well traveled, L&L is right there to assist in last minute adjustments and changes. From India to South Africa, from the Arctic to South Georgia, from China to Iran, from Paris to Venice. Always there, always helpful, always L&L.

Wendi, Victoria

We had been referred to Lily from friends and had booked a trip to London, Paris and the south of France. Two days before we were set to leave we had a family emergency and had to totally rearrange  the trip.  Lily told us not to worry that she would look after everything for us and she did.  The trip which could have turned out to be a nightmare was seamless and wonderful.

Margaret & Adair Green

L&L and entire L&L team are 5 star.  Arrangements always work.  Hotels always nice, suggestions for destinations always fabulous.  Great at finding a way to accommodating my requests to go “off the beaten path”.  I have called when plans changed or I have been stranded by change of circumstances or other changes occurred on the fly mid-trip and have always been rescued by L&L team with new plans.  Super dependable, super efficient, super adaptable.

Christine E.

I have been using L&L since they started business in 1987. I flew frequently on business and the L&L team were always very responsive and understanding for my travel needs. When issues arose they were onto them immediately and provided alternative options for me to consider. I was so impressed with their service I started using them for my personal travel and have never been disappointed.

Malcolm L.

What Our Clients Say About Us

“Your bucket list”

“your dream vacation”

“your own private island”

Lily and her team can make it happen. My family now prefers “experiences” rather than material goods and L & L Travel Management Ltd. has never disappointed whenever we have traveled. The team at L & L can handle emergencies and change flights in the middle of your holiday. The friends I have referred to L & L are still clients – which speaks to their service and standards.

- Elizabeth Harrison

I just wanted to tell you that we as a company and myself really enjoyed working with you. You are so dedicated to all your clients requirements and ensuring their complete satisfaction. We would describe it as a bit of a grilling with all those questions – but seldom have we encountered someone with such attention to detail on behalf of their clients.

What a pleasure to work with someone who has the same values as us. It is rare in this modern day and full credit to you.

- Robert Steer, Senate Grand Prix

L & L Travel has been providing corporate travel services to our firm for more than 15 years. Our Toronto based company has required extensive business travel to Europe, Africa, Middle East , and India. Lily and the L&L team have always found the best solutions for difficult itineraries and have always been able to respond to last minute changes to complex travel demands. They have not only saved us time and money but have greatly reduced the uncertainty and stress of international business travel. Their customer service is excellent. L&L is the best travel agency that we have ever worked with.

- L Lee Parsons

I have worked alongside Lily Ma and her team at L & L for over 13 years, it has been a wonderful experience. My colleagues travel extensively, both for corporate business travel, and personal pleasure. We are pleased with the level of enthusiasm, efficiency and professionalism L & L delivers with each request. They have a wealth of knowledge, proficiency and attention to detail. Questions are addressed promptly and responded with care. Everyone on the team is dedicated to ‘going above and beyond’ for their clients, while considering unique expectations for each individual traveler. I couldn’t think of an agency we’d rather be partnered with.

- Sarah Wyndels

I have been using L&L since they started business in 1985.

I flew frequently on business and the L&L team were always very responsive and understanding for my travel needs.

When issues arose they were onto them immediately and provided alternative options for me to consider.

I was so impressed with their service I started using them for my personal travel and have never been disappointed.

- Malcolm L.

L&L and entire L&L team are 5 star.  Arrangements (ie. all mechanics of flights/dates/times) always work.  

Hotels always nice, suggestions for destinations always fabulous.  Great at finding a way to accommodating my requests to go “off the beaten path”.  I’ve called when plans changed or I’ve been stranded by change of circumstances or other changes occurred on the fly mid-trip and always been rescued by L&L team with new plans. Super dependable, super efficient, super adaptable.   

- Christine E.

We have traveled extensively over the years.  From regular Hawaii trips, to many trips to Europe as well as Asia, Australia and Africa.  Lily has always had interesting ideas and has been very resourceful finding wonderful experiences.  When you are landing on a dirt runway in Eastern Tanzania you want to make sure there is someone there to meet you and make your trip memorable.  Lily has always made sure we were well looked after.  L and L Travel has a 24 hour number which can be accessed.  This is a great resource when a flight is cancelled or worse.  They step in immediately and help resolve any problems. 

Both Margaret and I would highly recommend L and L Travel for simple or complex travel needs.

- Margaret & Adair Green

L&L has been my go to travel agent for many years.

They are experts in pre-travel planning – the best itineraries, the best guides, the best hotels. More than that, when there are unexpected bumps along the road well traveled, L&L is right there to assist in last minute adjustments and changes.

From India to South Africa, from the Arctic to South Georgia, from China to Iran, from Paris to Venice. Always there, always helpful, always L&L.

- Wendi, Victoria